Faqs

FAQ

Frequently Asked Questions

Everything you need to know before booking your free roof survey with Upright Roofing.

Yes. Upright Roofing offers a free, no-obligation roof survey and written quote for homes across Preston and Lancashire. John will visit your property, inspect the roof and give you clear, honest advice with no pressure and no hidden costs.

As local roofing contractors in Preston, we cover roof repairs, new roofs, flat roofing, chimney repairs, lead work, re-pointing and brickwork, guttering, and fascias and soffits. One experienced team can look after your whole roof and roofline, from a single tile to a complete roof replacement.

Yes. We are available 24/7 for urgent roofing problems such as storm damage, sudden leaks and blown-off tiles. Call us any time on +44 7475 882176 and we will get to you as quickly as we can. For non-urgent jobs, our regular hours are Monday to Saturday, 7am to 6pm.

The cost of a roof repair depends on the type of roof, how easy it is to access and how much damage there is. A small tile repair costs far less than a flat roof or lead work repair. We offer a free survey and give you a clear, written quote before any work starts, so you know the price up front with no hidden extras.

Yes. We find the real cause of the leak, whether it is cracked or slipped tiles, damaged flashing or worn lead, and repair it properly instead of just patching it. Small roof repairs are often completed in a single visit, which helps stop water damage to your ceilings and walls.

Common causes include cracked, slipped or missing tiles, damaged or worn flashing, failing lead work, blocked or broken gutters, crumbling chimney pointing and worn flat roof coverings. Storms often make existing weak spots worse. A proper roof inspection finds the exact source, so the repair fixes the problem for good.

It depends on the age and condition of the roof and how widespread the damage is. During your free roof survey we will give you honest advice. If a repair will do the job, we will tell you, and we will only recommend a new roof when it is genuinely needed.

It depends on the size and style of the roof and the weather. After the survey we will agree a start date that suits you and give you a realistic timescale before work begins, so you know what to expect from day one.

Yes. We install and repair modern, weather-resistant flat roofing systems for extensions, garages, dormers and more. If your flat roof has been patched before and keeps leaking, we will look for the underlying cause and recommend a lasting fix.

Yes. We carry out chimney repairs, including re-pointing, flashing repairs and general maintenance, along with precision lead flashing and lead work around chimneys, valleys and roof junctions. This keeps your chimney secure and your roof watertight.

Yes. We re-point brickwork and carry out repairs around chimneys, gable ends and roof edges. Crumbling mortar can let water into your home, so fixing it early helps protect your roof and walls from damp.

Yes. We supply and fit new guttering, fascias and soffits, and repair leaking or overflowing gutters. Well-maintained roofline products protect your home from water damage, and the old materials are taken away when we finish.

Yes. We use reliable, high-quality roofing materials from trusted suppliers to help ensure durable and long-lasting results. Whether it is a small repair or a complete new roof, we aim to deliver quality workmanship and a neat finish.

Yes. Every job is completed by skilled roofers using proper materials, with a neat finish and a full clean-up afterwards. John oversees each project from the first survey to the final check.

Yes. We stand behind our work and aim to deliver high-quality roofing services with customer satisfaction on every project. If there is ever a problem with the work we have done, get in touch and we will do our best to put it right.

Not usually. We will agree access with you beforehand. We recommend being available at the start and at the final check, so we can talk through the work together.

There are four simple steps:

  1. A free survey and written quote.
  2. Agreeing the plan, materials and start date.
  3. Carrying out the roofing work on site.
  4. A final check with you and a full clean-up.

Yes. We clear away all waste and leave your property tidy once the work is done, so you can relax and enjoy your repaired or new roof.

Call or message us on +44 7475 882176, email support@upright-roofing.co.uk, or fill in the quote form on our website to book your free roof inspection. Our office hours are Monday to Saturday, 7am to 6pm, and emergency call-outs are available 24/7.

Can’t find your answer?

Ask us directly. Call, message us on WhatsApp or send an enquiry and we will give you a straight answer. If you would like us to look at your roof, John will visit for a free, no-obligation survey and give you a clear written quote.